Accounts Receivable Follow-Up Services

Your Revenue Is Already Earned. We Make Sure You Actually Get Paid.

Unpaid claims do not fix themselves. They age, stall, and quietly disappear past payer recovery windows. Pro-Medsole RCM tracks every open balance, works every denial, and follows up on every payer until your revenue posts as payment.

25 to 35% Reduction in Days in AR

Up to 24% More Revenue Recovered

30 to 40% Decrease in Total AR Balances

100% HIPAA Compliant Operations

Most Practices Are Losing Revenue They Do Not Even Know Is Gone

Claims pile up. Staff get stretched thin. Aging reports look manageable until a quarter of your receivables quietly slip past payer filing limits. By the time anyone notices, recovery is no longer an option.

What Happens Without Consistent Follow-Up

Every claim is tracked from submission to payment
Aging buckets are worked by priority and payer behavior
Denials are identified and appealed within 48 hours
Underpayments are flagged and corrected against contract rates
Revenue stays inside recoverable windows at all times

90% of Denials Are Preventable

Most AR problems begin before a claim is ever submitted. The right front-end process stops the majority of denials from happening in the first place.

65% of Denials Are Never Reworked

Internal teams lack the bandwidth to chase every unpaid claim. That revenue disappears quietly, claim by claim, until write-offs become routine.

$181 Average Cost Per Appeal

Every manually worked denial costs over $180 in staff time. Systematic AR follow-up is not just a service. It is a financial decision with a measurable return.

Our AR Follow-Up Services Cover the Full Receivables Lifecycle

Every Dollar Tracked. Every Claim Followed. Every Balance Resolved.

Recovering unpaid revenue is not one task. It takes real-time monitoring, payer-specific strategy, denial expertise, and consistent follow-through across every claim in your system. Here is exactly what our team manages for you.

Claim Status Tracking

We monitor every submission through clearinghouses and payer portals in real time. No claim enters a pending status without being actively tracked through our AR follow-up system.

AR Aging Bucket Management

Balances are organized and worked across 0 to 30, 31 to 60, and 61 to 90 plus day buckets. High-recovery claims get immediate attention before payer deadlines expire.

Denial Review and Appeals

We review denial codes and EOBs, correct underlying issues, and resubmit clean claims. Every appeal is built with supporting documentation and filed within payer timelines.

Payer-Specific Follow-Up

Medicare, Medicaid, and commercial payers each operate under different rules. Our team follows each payer using its own filing requirements, escalation paths, and response timelines.

Patient Balance Collections

Clear statements, transparent communication, and flexible payment plans help recover patient balances without disrupting trust. Patient AR is managed with professionalism and care.

AR Reporting and Analytics

Live dashboards show Days in AR, denial rates, net collection rates, and payer-level recovery performance. You always know where your revenue stands and why.

Pro-Medsole RCM Works Seamlessly Within Your Existing EHR System

Pro-Medsole RCM integrates directly with the EHR platform your practice already relies on, eliminating workflow disruptions and unnecessary software changes. Our experienced billing specialists work inside your current system from day one to submit cleaner claims, reduce denial risks, accelerate reimbursements, and recover the revenue your practice rightfully earns all while keeping your staff productive and uninterrupted.

We Do Not Just Follow Up. We Recover What Belongs to You.

Outsourcing your AR follow-up means trusting someone else with revenue your team worked hard to earn. That trust has to be earned with results. Here is what separates Pro-Medsole RCM from every other AR management company in the market.

FAQs

What is accounts receivable follow-up in medical billing?

AR follow-up is the process of tracking unpaid insurance and patient balances after a claim is submitted, then actively working each one through payer outreach, denial correction, and appeals until payment is received or a final resolution is confirmed.

How quickly do you begin working on unpaid claims?

We begin with a full AR audit on day one. Within 48 hours, claims are prioritized by aging bucket and payer behavior, corrections are filed, and active follow-up begins. High-value and time-sensitive balances receive immediate attention.

What types of denials do you handle?

We handle all denial types including missing documentation, coding errors, prior authorization issues, medical necessity disputes, timely filing violations, and payer-specific adjustments. Each denial is reviewed, corrected, and resubmitted with appropriate supporting documentation.

Do you follow up with Medicare and Medicaid as well as commercial payers?

Yes. We manage payer-specific follow-up for Medicare, Medicaid, and all major commercial insurance plans. Each payer is worked according to its own filing rules, escalation paths, and response timelines to maximize recovery.

How do you handle patient balance collections?

We manage patient balances with clear statements, professional communication, and flexible payment plan options. Our approach is designed to recover what patients owe while protecting your long-term relationship with them.

What results can my practice expect within the first 90 days?

Most practices see a 25 to 35% reduction in Days in AR, a 30 to 40% decrease in total AR balances, and up to 24% more revenue recovered from previously denied or underpaid claims within the first 90 days of engagement.

Testimonials

What our clients say about us

Scott and the Pro-Medsole team have been exceptional at every stage. Questions answered quickly, issues handled thoroughly. In a field where follow-through is rare, this team delivers every time.

I was not getting paid properly before switching to Pro-Medsole. Their team cleaned up my billing, stopped the errors, and even secured higher reimbursement rates with two insurance companies.

I am very satisfied with everything Pro-Medsole handles for my practice. They are knowledgeable, efficient, and genuinely invested in making sure payments come through correctly and on time.

Your Revenue Is Already Earned. We Make Sure You Actually Get Paid.

25 to 35% Reduction in Days in AR

Up to 24% More Revenue Recovered

30 to 40% Decrease in Total AR Balances

100% HIPAA Compliant Operations

Most Practices Are Losing Revenue They Do Not Even Know Is Gone

What Happens Without Consistent Follow-Up

What Happens Without Consistent Follow-Up

90% of Denials Are Preventable

65% of Denials Are Never Reworked

$181 Average Cost Per Appeal

Every Dollar Tracked. Every Claim Followed. Every Balance Resolved.

Claim Status Tracking

AR Aging Bucket Management

Denial Review and Appeals

Payer-Specific Follow-Up

Patient Balance Collections

AR Reporting and Analytics

Pro-Medsole RCM Works Seamlessly Within Your Existing EHR System

We Do Not Just Follow Up. We Recover What Belongs to You.

FAQs

What is accounts receivable follow-up in medical billing?

How quickly do you begin working on unpaid claims?

What types of denials do you handle?

Do you follow up with Medicare and Medicaid as well as commercial payers?

How do you handle patient balance collections?

What results can my practice expect within the first 90 days?

Testimonials

What our clients say about us

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